The terms and conditions ("Program Rules") provided herein will apply to the Delta Faucet® Pro Omni-Channel Rebate Program ("Program") offered by Delta Faucet ("DF"). The Program commences on 09/01/2020 and will continue until terminated by P&L.
Eligibility
The Program is offered to Pro Contractors (defined below) who purchase eligible P&L products for use in their Residential and/or Commercial projects.
“Pro Contractor” means a business or an owner or specified employee of a company that meets the eligibility requirements for participating in the Program. Pro Contractors eligible for participation are defined as Residential and/or Commercial Professional Painters or Contractors servicing single-family residences, multi-family residences, and commercial projects. Paint retailers and owners or employees of paint retailers are not eligible to participate in the Program.
All eligibility determinations will be made by P&L in its sole discretion.
A Pro Contractor must be enrolled, registered and qualified for ongoing Program participation at the time of Reward (defined below) issuance in order to be eligible to receive Rewards. Eligible Products (as defined in the “Eligible Products” section of Program Rules) and corresponding payouts are included in the Eligible Products Page of the Program website.
In order to participate in the Program as an individual, a Pro Contractor must be a legal resident of the 50 United States, the District of Columbia, America Samoa, Guam, Northern Mariana Islands, US Virgin Islands or Puerto Rico, and 18 years of age or older at the time of enrollment.
In order to participate in the Program as a company, a Pro Contractor must be a legal entity formed in the 50 United States, the District of Columbia, American Samoa, Guam, Northern Mariana Islands, US Virgin Islands or Puerto Rico.
All Program communications and transactions will be managed in the English language and in US Currency, including claim submissions and payable Rewards.
3 Steps Required for Program Participation
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Program Enrollment
Pro Contractors that wish to participate in the Program must submit the enrollment form at www.deltaprorewards.com. After submitting the enrollment form, Pro Contractor will be sent a notification to verify email address. After Pro Contractor verifies ownership of email address, enrollment request details will be reviewed for eligibility by the Program administration team within 5-7 business days. If enrollment request is approved, Pro Contractor will be sent a welcome email with directions for completing Rewards Account (defined below) registration for tax reporting purposes. If enrollment request is denied, Pro Contractor will be sent a notification of such denial.
A Pro Contractor’s enrollment in the Program, and the receipt of benefits under this Program, constitute his or her full and unconditional agreement to and acceptance of these Program Rules and the decisions of P&L, which are final and binding.
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Rewards Account Registration
A Pro Contractor must establish an account that will allow it to submit claims, earn Rewards, review transaction history, manage Web profile information, or generate a customer service inquiry (“Rewards Account”). Upon Program enrollment approval, the Pro Contractor will be sent a welcome email with directions to complete Rewards Account registration. Pro Contractor must provide their Social Security Number (SSN) if participating as an individual or Employment Identification Number (EIN) if participating as a business, for IRS tax filing purposes and to perform various actions under the Program. Once registered, a Pro Contractor (whether participating as an individual or as a company) will be issued access to their Rewards Account, where Pro Contractor or Pro Contractor company email address serves as their unique UserID for login purposes.
A single Rewards Account will be allowed in the Program for a Pro Contractor that chooses to participate as a business (by providing an Employment Identification Number (EIN) during account registration). Therefore, if a company enrolls as a Pro Contractor, none of its employees can enroll as individual Pro Contractors. If the Pro Contractor does not enroll as a company, its employees can each enroll and establish individual accounts.
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Qualifying for Ongoing Program Participation
To activate the Rewards Account and qualify for earning Rewards, Pro Contractors will need to submit an initial proof of purchase for $500 (not including taxes) of Qualifying Purchases of Eligible Products (defined below) within 30 days of completing Rewards Account registration. For instance, if a Pro Contractor completed Rewards Account registration on July 1, 2020, that Pro Contractor would need to submit evidence of $500 of Qualifying Purchases of Eligible Products (defined below) by July 30, 2020.
For Rewards Account activation, Qualifying Purchases must:
- Be dated within 30 calendar days of one another. For instance: $500 of Eligible Products purchased between July 1, 2020 – July 30, 2020 (not including taxes).
- Be submitted within 60 calendar days from the purchase (invoice) date.
- For instance: Pro Contractor completes Rewards Account registration on July 1, 2020, therefore any claim submissions entered on July 1, 2020 must be for purchases of Eligible Products dated May 1, 2020 or after. Any claim submissions entered on July 4, 2020 must be for purchases of Eligible Products dated May 4, 2020 or after. And so on.
As soon as Pro Contractor has $500 in Qualifying Purchases approved in the Program, Pro Contractor will be issued a reloadable Delta Faucet Pro Omni-Channel Rebate Program Visa® Prepaid Card (the “Card”). The Card will be loaded with $25 as a welcome to the Program gift. Pro Contractor will not receive additional Rewards for the initial $500 in Qualifying Purchases.
The Card is reloadable and will only be issued once. The Card should be kept by Pro Contractor until a new plastic card is issued upon expiration of the Card.
Qualifying Purchases in excess of $500 in the original submission(s) will be credited toward subsequent Rewards. Every Qualifying Purchase Pro Contractor submits in the Program after activation of the Rewards Account and qualifying for ongoing participation will, upon verification by P&L, earn Rewards that will automatically be loaded to Pro Contractor’s Card.
Maintenance of Rewards Account
Any changes to the Pro Contractor’s personal information, such as name and address, are the Pro Contractor’s responsibility and must be made by accessing the My Profile page on the Program site (or by contacting the Program administration team via email at proexperience@premierbus.com or by calling 888-507-0282). Name changes must be supported by legal documentation, signature, date, and Pro Contractor UserID. Program administration team and P&L are not liable for misdirected, lost, or stolen mail.
The Pro Contractor is responsible for maintaining the confidentiality or security of his or her Rewards Account and password and for restricting access to the Pro Contractor’s computer and other devices. The Pro Contractor agrees to accept full responsibility for all activities that occur under his or her Rewards Account or password. The Pro Contractor also agrees to immediately notify the Program administration team via email at proexperience@premierbus.com (or by calling 888-507-0282) of any unauthorized use thereof.
Earning Rewards
Registered Pro Contractors that have qualified for ongoing Program participation will be issued Rewards based on the current payout value of Qualifying Purchases of Eligible Products.
Rewards are for the benefit of the Pro Contractor only and may not be combined, sold, assigned, or otherwise transferred to any other party or Rewards Account.
Pro Contractor’s Rewards are loaded to the Card once claims are approved on the Program site. Rewards are issued as long as the Pro Contractor is eligible under the Program, as long as the Pro Contractor is making Qualifying Purchases, and as long as the Program is in effect, as determined solely by P&L. If it is determined that a registered Pro Contractor ceases to maintain an active business as a Pro Contractor or is no longer employed by a company that qualifies as a Pro Contractor company, the Pro Contractor will be considered ineligible and the Pro Contractor will no longer have access to the Program or his or her Rewards Account.
The Pro Contractor shall be responsible for ensuring that his or her Rewards are properly credited. Any claims for incorrect credits must be made to Customer Service at proexperience@premierbus.com (or by calling 888-507-0282), within 30 days from submission date, along with documentation supporting the eligible Pro Contractor activity used to earn Rewards. Any adjustments to credits may take up to six to eight weeks to apply.
Please allow two to three weeks for the new Card with initial Reward funds to arrive via 1st Class Mail. Please allow up to two to three business days for subsequent Reward funds to reload on the current Card. Card terms and conditions apply*.
* Card is issued by MetaBank
®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 36 months, funds do not expire and may be available after Card expiration date, monthly Card account management and post-expiration Card re-issuance fees may apply. Card terms and conditions apply, see www.MyPrepaidCenter.com/site/visa-univ.
Eligible Products
Pro Contractors will be issued Rewards for purchases of eligible P&L paints, primers & coatings from the following product lines: Accolade, Aquanamel, Fresh-Spec, Pro-Hide Gold, Pro-Hide, Pro-Hide Gold Ultra, Pro-Hide Silver, Pro-Hide Silver 5000, Red Seal, and Skylight (“Eligible Products”). Mistint paints and deep discount purchases where price paid is less than $10.00 USD per gallon are not eligible for Rewards.
A complete list of Eligible Products and corresponding Rewards are included on the Program site, Eligible Products Page.
Eligible Products are subject to change from time to time at P&L’s discretion.
Qualifying Purchases
Purchases of Eligible Products submitted by the deadlines set forth in these Program Rules will be deemed “Qualifying Purchases.” Purchases for large commercial contracts or other ineligible jobs will not be deemed Qualifying Purchases.
A maximum of 50 gallons per calendar month (based on receipt / invoice date) per Pro Contractor will be deemed Qualifying Purchases.
Purchases of backordered items or returned items are not Qualifying Purchases. Invoices for purchases with future ship dates will not be considered Qualifying Purchases. P&L reserves the right to verify that the invoice is for a Qualifying Purchase. If a product is returned after a Reward is issued, P&L reserves the right to reduce the amount of subsequent Rewards in an equivalent amount. P&L products purchased for resale to third parties are not eligible for Rewards.
Claims
All claims to validate and earn Rewards must be submitted within 60 days from the purchase date. All claims must be submitted in accordance with the Program Rules and require proof of purchase in the form of a valid invoice or sales receipt (showing that the purchase was paid in full) submitted by the Pro Contractor. Only one Pro Contractor can make a claim with regard to a Qualifying Purchase. For example, two employees cannot seek Rewards for the same Qualifying Purchase.
Estimates, sales quotes, sales reports, packing slips, pick tickets, credit memos and other similar documents do not qualify as valid proof of purchase.
Proof of purchase via valid invoice or sales receipt may be uploaded in the Rewards Account system or submitted via email. See Program site for additional claim submission details. Claims entered without providing proof of purchase will be denied. Pro Contractor may submit an invoice or sales receipt only once; a duplicate of the same invoice or sales receipt or a fraudulent invoice or sales receipt will be disqualified if discovered by P&L. Each proof of purchase may be submitted only once, and it cannot be split to provide for Rewards to different Pro Contractors.
It is recommended that Pro Contractors keep a copy of the invoices submitted for Rewards in their own personal files (as copies of the files uploaded in the Rewards database will be archived for only 30 days). As such, disputes on any claim must be initiated by the Pro Contractor within 30 days of the submission date.
All claims must be approved by P&L in its sole discretion.
Any incomplete claim submissions, ineligible purchases or entries submitted with errors will be denied and are the Pro Contractor’s responsibility to resubmit with appropriate corrections.
Taxes
The value of all Rewards earned in this Program is considered taxable income. Pro Contractors are responsible to pay applicable federal, state, and local taxes. For tax and reporting purposes, an IRS 1099 form will be mailed to the Pro Contractor in accordance with IRS rules & guidelines if the value of all Rewards received during a calendar year exceeds $599.99.
Customer Service
Customer Service support for the Program is available via phone or email. Pro Contractors can contact Customer Service at (888) 507-0282 for general Program questions, Monday through Friday, between 8 a.m. ET and 5 p.m. ET or via proexperience@premierbus.com anytime. Messages received after 5 p.m. ET will be returned within 2 business days of receipt.
Privacy
We will not share your personal information to outside parties without your consent, other than for purposes directly related to the Program, including, but not limited to, third party Program service providers or providers who market products eligible for accumulating Rewards. Please see the complete Delta Faucet Privacy Policy for more information about how we protect, collect, and use your personal information.
Disqualification
P&L reserves the right to disqualify, revoke, or suspend any Pro Contractor from participating in the Program and/or to cancel or void any Program benefits (pending or issued Rewards, Cards, etc.) at any time without notice and with immediate effect if, in its sole discretion, P&L determines that the Pro Contractor has (1) entered invalid or fraudulent information or submissions; (2) abused, received, or redeemed Program benefits through fraud, theft, or otherwise illegal means; (3) engaged in hostile, abusive, or inappropriate conduct toward P&L, its employees, agents, customers or representatives; or (4) otherwise violated these Program Rules. These rights are in addition to any other legal or equitable remedies that may be available to P&L under applicable law.
Program Modification/Termination
P&L reserves the right at all times and for any reason to modify or refuse the Pro Contractor’s use of the Program site, including, but not limited to, the ability to terminate the Rewards Account or Program, remove, change or edit content or products offered, and/or cancel orders at its sole discretion.
P&L may at any time and in its sole discretion, modify or limit, in whole or in part, any aspect of the Program, Program Rules, participating partners or service providers, Card(s), Reward levels, benefits, or special offers. Notice will be provided via the Program site or other method determined by P&L in its sole discretion.
Pro Contractors should regularly review the Program Rules to ensure awareness of any changes. Pro Contractor’s continued access, use, and receipt of benefits under this Program constitutes his or her full and unconditional agreement to and acceptance of the most current version of the Program Rules.
P&L may at any time and in its sole discretion terminate, without liability, all or any part of the Program for any reason. If the Program is terminated by P&L, notice will be provided, including any eligible time frame remaining to approve previously submitted claims held in a pending status. No claims to earn additional Rewards may be made upon notice of Program termination.
If a Pro Contractor does not make a Qualifying Purchase for 18 months, the Pro Contractor’s Rewards Account with P&L will be terminated. Pre-approval from P&L for re-enrollment will be required if Pro Contractor becomes eligible to participate in the Program again at a later date.
If there is a dispute over Program Rules and interpretation, P&L’s interpretations and decisions will be final.
Copyright/Trademarks/Other Proprietary Rights
All content (and the compilation thereof) included on the Program site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is and will remain, P&L’s property or that of P&L’s third party suppliers, and is protected by United States and international copyright laws. Except as otherwise provided herein, all graphics, logos, page headers, button icons, scripts, and service names on the Program site are and will remain P&L’s trademarks or service marks. All other trademarks not owned by P&L that appear on the Program site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by P&L. The Pro Contractor will not have, acquire or assert any rights in P&L’s services, website, components or proprietary rights and will not, without P&L’s prior written consent, copy, reproduce, or distribute in any manner any of the content, data or information available through the Program site or services. The Pro Contractor will not remove or modify any copyright, trademarks, service marks, confidentiality or other proprietary notice or marking appearing on any materials relating to the Program services or website.
Disclaimer Of Warranties and Limitation Of Liability
P&L is not affiliated with any manufacturer, retailer or service provider that is part of this Program other than Delta Faucet-branded products. No manufacturers, retailers or service providers listed in any marketing materials are sponsors or co-sponsors of the Program. Product providers and/or manufacturers may provide additional terms and conditions associated with Rewards that may or may not be displayed through the Program site.
Pro Contractor is personally responsible for compliance with such additional terms and conditions. P&L disclaims any liability associated with purchases made using Cards, other reward items, third party programs, websites, links, services, or products.
To the extent permissible by law, the Program site and all information, content, materials, products (including software), related systems, and services included on or otherwise made available to the Pro Contractor through this site are provided by P&L or other third parties on an "as is" and "as available" basis with no representations or warranties of any kind, express or implied, including, but not limited to, implied warranties of merchantability, description, fitness for a particular purpose, course of dealing, course of performance, usage of trade, and non-infringement. Pro Contractor expressly agrees that his or her use of the Program site and participation in and receipt of benefits under the Program are at Pro Contractor’s sole risk and may be subject to change or removal at any time.
P&L does not warrant that the Program site; information, content, materials, products (including software), related systems, or services included on or otherwise made available to Pro Contractor through the Program site will be uninterrupted, timely or free from errors, inaccuracies, viruses, or other harmful components. P&L, ITS SUPPLIERS, AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, AND SHAREHOLDERS ARE NOT AND SHALL NOT BE LIABLE TO PRO CONTRACTOR OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE PROGRAM SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), RELATED SYSTEMS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO PRO CONTRACTOR THROUGH THE PROGRAM SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES.
In Case of Dispute
By participating in the Program, Pro Contractor agrees that: (a) any and all disputes, claims, and causes of action arising out of or connected with the Program or Rewards will be resolved individually, without resort to any form of class action; (b) any and all claims, judgments and awards will be limited to actual out-of-pocket costs incurred, including costs associated with participating in the Program but in no event attorneys’ fees; and (c) UNDER NO CIRCUMSTANCES WILL ANY PRO CONTRACTOR BE PERMITTED TO OBTAIN ANY AWARD FOR, AND PRO CONTRACTOR HEREBY WAIVES ALL RIGHTS TO CLAIM PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES AND ANY AND ALL RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED AND ANY OTHER DAMAGES, OTHER THAN FOR ACTUAL OUT-OF-POCKET EXPENSES. SOME JURISDICTIONS DO NOT ALLOW FOR LIMITATIONS ON THE ABILITY TO PURSUE CLASS ACTION REMEDIES, OR CERTAIN KINDS OF DAMAGES, AND SO THESE LIMITATIONS MAY NOT APPLY TO YOU. The federal and state courts in Ohio will be the exclusive forum for any dispute regarding the Program or any Reward. All Pro Contractors agree, by participation in the Program, to submit to the personal jurisdiction of the federal and state courts located in Ohio. This Program and any disputes or controversies arising hereunder will be governed by and construed according to the internal laws of the State of Ohio, United States of America, without regard to its conflict of law principles.
Release/Indemnification
By using the Program site and by entering and participating in the Program and receiving benefits therefrom, Pro Contractor agrees to release, indemnify and defend P&L, its parents, affiliates, and subsidiaries and their respective directors, officers, employees, suppliers, agents and assigns from all losses, damages, penalties, costs and expenses (including, but not limited to, legal fees) caused by, arising from or relating to, the Program or the Program site, or a breach of the Program Rules by Pro Contractor.